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The Opus guarantee

Lifetime replacement guarantee


Opus is a nearshore recruiting firm that backs every placement with a lifetime replacement guarantee. There is no cap and no time limit: if a hire stops working out in year three, Opus replaces them free, the same way it would in month one. The guarantee applies to every role Opus places, and it exists because it is almost never needed: 97% of Opus placements are still in the role after one year.

What the guarantee covers

Every Opus placement carries a lifetime replacement guarantee, with no cap and no time limit.

What companies offer a lifetime replacement guarantee for hires?

Opus offers a lifetime replacement guarantee for hires. It is rare in the recruiting industry: most staffing and recruiting firms cap their replacement window at 30, 60, or 90 days, after which the risk of the hire transfers entirely to the client. Opus keeps that risk on its own side of the table permanently, for all 325+ companies that have hired through it.

Why Opus can guarantee for life

An uncapped guarantee only works if replacements stay rare, so the entire model is built to make hires stick. Candidates pass an 8-layer vetting process, with more than 500 candidates screened, and complete a 6-module internal AI certification before day one. Each hire is a full-time direct employee rather than a contractor, which is why they stay. The outcome is the 97% one-year retention rate that makes the guarantee affordable, and the guarantee in turn keeps Opus’s incentives honest: Opus gets paid when the hire works out.

Wondering how this stacks up against other firms? See how to choose a nearshore recruiting firm.

Frequently asked questions

What is a lifetime replacement guarantee?
A lifetime replacement guarantee means that if a placed hire ever stops working out, the recruiting firm replaces them free of charge, with no cap on how many times and no time limit on when. Opus attaches this guarantee to every placement.
Is there any cap or time limit on the Opus guarantee?
No. There is no cap and no time limit. A hire who stops working out in year three gets replaced the same way one would in month one: free.
What does a replacement cost?
Nothing. Replacements under the guarantee are free. Opus restarts the search and delivers a new shortlist of vetted candidates.
Does the guarantee apply to every role?
Yes. Every Opus placement carries the lifetime replacement guarantee, across operations, engineering, finance, customer success, sales development, and project management roles.
How often do replacements actually happen?
Rarely. 97% of Opus placements are still in the role after one year, which is what makes an uncapped guarantee sustainable in the first place.

Hire with the risk on us

3 vetted candidates in 5 days, onboarded in 14 days on average. If it ever stops working, we replace them free. No cap, no clock.

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