Everything people ask before hiring
The questions owners and operators raise before working with Opus, answered plainly.
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Will their English be strong enough for our team?
Yes. We speak with every candidate in English before you meet them. We look at fluency, clarity and how comfortably they handle a real conversation, including follow-up questions. You’ll also get to speak with your finalists yourself before choosing whom to hire.
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What is Opus?
We help US companies hire full-time, mid-to-senior professionals from Latin America. We find and vet the candidates, help you get them started, and handle contracts, payroll, benefits and compliance. You choose your hire and manage their day-to-day work. It’s one monthly rate, with lifetime replacement if the placement doesn’t work out.
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We’ve been burned by offshore before. What’s different here?
We’d start by asking what went wrong last time. Then we’d build the role profile and scorecard with your hiring manager, including the skills, working hours and communication you need. You’ll meet three vetted finalists and see their profiles, scorecards and references. Before your hire starts, we’ll put together an onboarding playbook so they know the people, systems and work they’re joining.
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How fast can we start hiring?
We can get started with a 25-minute discovery call. Once we’ve defined the role, we’ll send three vetted candidates within five days. Our average is about 14 days from receiving the brief to a completed hire. Your hire’s first working day is a separate date we’ll agree with you and the candidate, based on their availability and your interview schedule.
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What roles can you fill?
We hire across engineering, marketing, operations, finance, customer support and executive support, with a focus on mid-to-senior roles. These are full-time people who join your team. If you need a particular technical skill or industry background, tell us on the discovery call and we’ll talk through the search with you.
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How does pricing work?
You pay one monthly rate for each hire. It covers the person, payroll, international compliance and our placement support. We’ll discuss the role and seniority on your first call and walk you through the price. Your written quote will spell out what’s included, so you can budget for the full arrangement. Our calculator can give you a starting estimate before we talk.
Run your own numbers in the cost calculator → -
What if the hire isn’t a fit?
Tell us what isn’t working, and we’ll restart the search at no replacement charge. We’ll review the role with you and send a new shortlist of three vetted candidates within five days. Our lifetime replacement guarantee has no cap or time limit. You can read the details below.
How the lifetime replacement guarantee works → -
Do nearshore hires actually stay?
Our one-year retention rate is 97%, meaning 97% of our placements are still with the same company after a year. We help you prepare for the hire with an onboarding playbook, and your manager provides day-to-day direction and feedback. If a placement doesn’t work out, our lifetime replacement guarantee is there for you. The link below explains how we measure retention.
How Opus defines one-year retention → -
Who handles payroll, taxes, and compliance?
We do. We handle contracts, payroll, benefits and cross-border compliance, while you manage your hire’s work. You don’t need to set up a foreign entity or find separate providers to put the arrangement together. We’ll explain how it works for your hire as part of the search, and it’s covered by your monthly rate.
How Opus handles payroll and compliance → -
How is this different from a staffing firm or a recruiter?
We stay involved after you choose someone. We recruit and vet your full-time teammate, help prepare their onboarding, and then handle contracts, payroll, benefits and international compliance. You manage their work. That ongoing support and lifetime replacement are included in your monthly rate. If you’re comparing options, we’re happy to walk through exactly what our service covers.
How Opus compares to a traditional recruiting firm → -
Can you show an example of an Opus placement?
Yes. We helped Landry Mechanical make its first customer service hire in late June 2025. Within four weeks, that person was handling evening shifts independently. By December, Landry had six Opus placements across dispatch, administration, accounts receivable and permit coordination. You can read the full story below, including how they brought the first hire up to speed.
Read the Landry Mechanical case study → -
What if they don’t work out?
We replace them, no charge, no time limit. The lifetime guarantee means if someone leaves three months in or three years in, we backfill at our cost. You can also pivot mid-engagement. If the role itself was the problem, we’ll restart with a different profile.
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How is this different from a recruiter?
Opus combines recruiting with ongoing employment support. We build the role profile, supply a vetted shortlist and help with onboarding, then handle contracts, payroll and benefits for one monthly rate. You direct the work. Other recruiters may offer placement services, staffing or both, so compare the written scope, fees and replacement terms rather than assuming every provider uses the same model.
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How fast can someone actually start?
Your first slate of 3 pre-vetted candidates lands within 5 days of this call. Across its service, Opus reports about 14 days on average from brief received to hired. That is not a first-day-of-work commitment. Confirm the start date during the search, then agree the paperwork, equipment and onboarding schedule.
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Do you hire virtual assistants?
No. We focus on premium talent that wants a career, not someone looking for a $6/hr task list. If you need a VA, we’ll point you to a partner. If you need a senior operator, marketer, engineer, or revenue person who’ll show up like a team member, that’s the lane we run.
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What about timezone and language?
Confirm the candidate’s city and agreed working hours. Latin America spans several time zones, and US daylight saving changes can affect overlap. Opus screens candidates on a live English call before you meet them. Use your interview to test the communication the job requires, whether that is a customer call, a written handoff or a technical discussion.
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Who handles the contracts and payroll, me or Opus?
Opus does. They work through Opus: we run the contracts, payroll, and benefits on our side, and you manage the work day-to-day. To your team they operate like any full-time teammate, not a freelancer you have to chase. We carry the cross-border legal layer too, so you do not have to set up an entity, a payroll provider, or a local HR function to make this work.
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What does the first month look like?
The kickoff call scopes the role, and your shortlist of 3 vetted candidates follows within 5 days. You interview and choose the hire. Opus reports about 14 days on average from brief received to hired across its service. Agree the start date separately, then plan paperwork, equipment and onboarding around it. Onboarding includes work inside your tools and shadowing. We do a 30-day check-in to course-correct. Most clients say it feels like a normal new-hire onboarding, just faster.
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What if I want to try one person before committing big?
That’s exactly what Test Drive is for. One hire, three-month minimum, one flat monthly rate we share on the call. No quota to add more, no pressure to scale into a pod. Most people who hit month four upgrade to Scale Up on their own.
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What makes Opus a trusted nearshore hiring partner?
Opus is a nearshore hiring partner that has placed senior, full-time talent at 325+ US companies, with 97% of placements still in the role a year later. Every candidate is vetted on skills, a live English call, references, and culture fit before you meet a shortlist of three, and every placement carries a lifetime replacement guarantee at no extra cost.
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How much does it cost to hire senior LatAm talent versus a recruiter?
Compare quotes for the same role, seniority and working hours. A one-time recruiting fee and an ongoing staffing rate cover different costs. Opus quotes one all-in monthly rate per hire on the first 25-minute call, covering talent, payroll, international compliance and lifetime replacement. Ask each provider to separate employment costs, placement fees and any ongoing support so you can compare the full arrangement.
Still have questions?
Schedule a conversation with the Opus team and we’ll walk you through how we can support your hiring goals.